Question: How quickly will my tours be online?
Answer:
Branded and non-branded links of your tour will be provided within 24-72 hours of completetion of the shoot. Upon approval, Insight Virtual Tours will feed the tour to Realtor.com (picture path), HomeSeekers.com and Homes.com, linking your tour to multiple websites! ($25 fee applies to non-showcase members of Realtor.com)


Question: Are your tours MLS compliant?
Answer:
Yes. As per local MLS guidelines, non-branded tours include scene information and hot spot icons.


Question: When will my virtual tours expire?
Answer:
Your virtual tours will each expire after a 12 months period of time. Each virtual tour can be renewed on an annual basis.


Question: How many scenes can be included in each tour?
Answer:
The tour window supports 30 scenes in any combination of full 360, partial 360 or still images. If you have renderings instead of photos, we can add them as well or in addition to actual photos. Please see the order section of this website for tour packages and pricing.


Question: Is it possible to exceed the 30 scene limit and if so, how much would the additional cost be?
Answer:
Yes, it is possible to exceed the 30 scene limit. Please see the order section of this website for tour packages and pricing.
Question: Can I change the skin and text colors of my tour windows?
Answer:
Yes. Insight Virtual Tours will use custom colors from your website that make the tour appear as a seamless transition from your website!


Question: If I change my company or contact information, do I have to recreate my tours?
Answer:
No. If you change your contact information, you simply need to let us know and we will update the changes in your online profile. All of your tours will automatically update and the existing links to the tours will remain the same.


Question: Can I place a link to school reports and city information on my tours?
Answer:
Yes. You can have both a link to school reports as well as a link to city information on each of your tours.


Question: Can I place a link to a map of the property location on my tours?
Answer:
Yes. A link to a map of the property is automatically generated.


Question: Can I place a floor plan on my tour?
Answer:
Yes. You can add a floor plan image a separate feature button below the view screen on the tour window or you can include a floor plan as one of your images within the view screen on the tour window. Agent must provide the floor plan.


Question: Can I place a printable flyer on my tour?
Answer:
Yes. If you have your own flyer, you can e-mail it to us and we can attach it to the tour for you or for additional price we will customize one of our templates for you.


Question: Where do you link the tours out to?
Answer:
We will supply you with the links to your virtual tours so that you can place them onto your website and Realtor websites. If the virtual tour is a real estate tour, it is automatically sent to Homes.com, Homeseekers.com at no additional charge as long as the MLS sends their listings to those sites. PicturePath is available for an additional fee which pushes the virtual tour to Realtor.com, Homestore.com, Aol.com, and MSN.com.


Question: What is the charge to post tours to Realtor.com using PicturePath™?

Answer: We use a virtual tour technology that is an approved PicturePath™ member for Realtor.com. This means that we are authorized to send virtual tours from our servers to www.Realtor.com.  Realtor.com, Inc applies a charge for each tour sent to the sites listed above if you are NOT a Realtor.com Showcase member.  We pass on this charge to you. The cost is $25.00 each time we send a virtual tour through the PicturePath gateway. All companies that post virtual tours to  Realtor.com  are charged to do so. We can also send your tours to www.homeseekers.com, and www.homes.com, at no charge to you.

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Office 805.259.9099

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